FAQ

Who are FetchSure?

The company is privately owned and completely independent. With an Australian based team working with insurance brokers and insurance companies across the country, the variety of insurance quotes available gives consumers a wide choice and a fast turn around.

FetchSure is an online platform that connects people seeking insurance with a national network of of independent insurance brokers and insurance companies who bid for your insurance policy.

Our secure, easy to use platform takes care of everything. Simply:



  1.  Fill out the insurance form - Provide details on what needs to be insured.

  2. Get competitive quotes - Insurance brokers and insurance companies will complete for your job. View brokers’s insurance quotes and services before you talk to anyone to make sure you’re getting the right deal.

  3.  Choose the insurance policy - Contact the broker or insurer to purchase the insurance policy.


Hire the best: You will find out which broker best meets your requirement, based on qualification, experience and customer reviews.


Best Value: We only introduce you to highly experienced brokers within the insurance industry and who understands your risk management. When the brokers we introduce to you realise they are up against the best, they put their best proposal forward.


Save time: We do all the running around for you contacting brokers and insurance companies, explaining your needs, and making sure they follow up with you promptly and professionally.


Get better service: We regularly check-in with both brokers and with you to make sure the whole process runs smoothly and the service you receive from your broker is up to our high expectations.


You can get a insurance quote here.


No. Our service is 100% free for visitors. There are no sneaky costs or hidden charges. We hate them and know you do too.

When a insurance policy is sold, the insurance broker or insurance companies pays us a professional services fee called a 'referral fee'. This is standard industry practice and identical for every agent to guarantee our independence.

It's easy and free. Just fill in a few details to anonymously request detailed quotes from a variety of broker, personalised to your insurance type. On average, you'll receive 5-10 quotes within two working days, with some arriving in the first day.

Most insurance broker do market their services as well. However, finding quality clients can be expensive and time consuming – taking insurance brokers away from their core business and often targeting people who aren't even in the market. FetchSure gives great insurance brokers the opportunity to compete fairly for your listing, knowing you're a genuine and motivated buyer. All it costs them is the standard industry referral fee if they successfully provide you with a insurance policy.

Before accepting any insurance brokers onto the FetchSure platform, we screen all insurance brokers to ensure that they have all the correct qualifications and licences from the relevant government agencies.

Absolutely not. We never sell, trade or pass along your personal information to other parties. We only use your personal information to match you with the best insurance broker, and we only share your details with an broker if you agree first and ask us to introduce you.

The only way for us to bring you all our research and technology for free is if we can be paid by the insurance broker who benefit from our services. For this reason, we really appreciate you letting us make the initial introduction to the brokers so they understand that you used our service to help you find a great broker.

Yes, absolutely. We are not associated or affiliated with any insurer or broker. All brokers pay us the same fee, so we are motivated to introduce you to the one who will get you the best result.

No problem. Many visitors use FetchSure out of frustration with their search, or just to double-check they're choosing the right broker before purchasing. You're under no obligation when using FetchSure, so before you finalise an purchase, it’s worth checking out the competition.

Absolutely not. There are NO obligations or sneaky catches with FetchSure. We will always do our best to find and introduce the best local broker to you, but if you don't like the broker we source for you, then of course there will be no hard feelings. We would appreciate your feedback though, so we can keep improving our matching engine!

On average, you'll receive 5-10 quotes within two working days, however proactive broker will respond almost immediately.

Broker will initially have no information about you or your contact details. This ensures they have to put their best possible quote forward, first time. Your phone number is always kept private, unless you request a call from broker. It is against our policy for any broker to contact you without your permission.


The team would love to hear from you, please email us at info@FetchSure.com.au.


The company is privately owned and completely independent. With an Australian based team working with brokers across the country, the variety of brokers quotes available gives consumers a wide choice and a fast turn around.

FetchSure is an online platform that connects people seeking insurance with a national network of of independent insurance brokers who bid for clients insurance policies.

Our secure, easy to use platform takes care of everything. Simply:



  1. Browse insurance requests posted by clients.

  2. Review the details and provide an insurance quote for clients. Also pitch your experience and why you'd be good fit for the client.

  3. Get selected, and we’ll provide the clients details for you to make the initial contact.


As a broker, you able to apply directly to insurance requests or you may receive an invitation to apply from the client. Once you have applied, the client will be notified of your proposal and they may decide to message you for further information via the FetchSure messenger platform, or select you to proceed with the purchase of the insurance policies. You will be notified of either events occurring by email.

After the clients has decided to proceed with purchasing the insurance policy, the broker will be notified of the clients contact details so that initial contact can be made. It is recommended that the broker contact the client within 24hrs to finalise the purchase.


It’s free to sign-up and use the FetchSure platform.


When a insurance policy is purchased by the client(s), we charge the insurance broker a 'referral fee’ of $200 + GST for each insurance policy purchased. This ‘referral fee’ is the same for all insurance policies, regardless of the insurance amount and is identical for every agent to guarantee our independence. Please refer to our FetchSure Insurance Broker Members Terms and Condition for more detail.


After the client has decided to proceed with your insurance quote, we will send out the ‘Referral fee’ invoice within 1-2 business days.

You can create an account here.


You need to have a AFS licence in-order to sign-up to FetchSure.
Our brokers typically have several of the following characteristics:
Strong skills and experience in a industry sector e.g. strata insurance, hospitality insurance, childcare facilities, aged care facilities insurance, business etc
Independent
Experience managing and delivering risk management within a top insurance brokerage firm
They also:
Get up to speed quickly and bring their experience working with businesses, big and small
Aren't afraid to roll-up-their sleeves to get things done
Have a passion for driving great business outcomes

You should respond as quickly with a insurance quote. Make sure you provide the best possible insurance quote in terms of cost, policy and services.


Email info@fetchsure.com.au asking that your account be deleted, and we'll delete all information associated with your account.